As businesses grow and evolve to become more competitive, they often find themselves running into problems with the software solutions of the past. You may find that your business needs have changed and the tried-and-true software programs of the past are beginning to hold you back or force you into inefficient processes and duplicate work. The challenge becomes how to change and adapt for today’s business needs. Do you abandon the software of the past to start from scratch with a larger (and potentially more expensive) solution? What if many of your current processes are tied to those old software solutions? Is it time to completely rethink your business process workflow? Depending on your budget, timeline, and bandwidth, those may not be options. This is where a custom system integration may be the right answer.
What is Custom System Integration?
Not all software programs or systems are created equal, and they certainly don’t always play well together. Some off-the-shelf software may integrate (have the ability to share data or functions) with a few other popular programs. If your other software or processes aren’t in that list, what can you do? A custom system integration may be just what you need.
Simply put, custom system integration is the process of connecting two or more software systems using custom programming so they work together to share data and/or other functions. This can be as simple as adding some code to create a connection with lets data flow back and forth, or as complex as creating a new portal or interface that lays ‘on top’ of the other programs and unites them. There are several different types of integrations with benefits to each. Usually this is accomplished by using APIs, which are basically bits in the software that allow a developer to build a connection.
The When and Why of System Integration
- Integrating older Legacy systems with newer applications
- Linking systems to merge different functionality
- Real-time data updates
- Automation of repetitive tasks
A CRM Integration is a very common type of integration which addresses the challenges of overlapping data sources.
An ERP Integration can give you a better overall picture of your business and help you have more insight into the growth of your business.